Best Transcription Services in the UK, 2019 (Updated for 2020)
No one wants to use a sub-par option for anything. When it comes to finding the best transcription company in the UK, it is easier said than done. Most companies provide a lot of options. But, before you even get to those choices, you need to pick the right partner.
There is a lot at stake when it comes to selecting the right transcription company. You need to take into account security, the accuracy of the outcome and value for money. With a lot of audio, costs can pile up pretty quick, and not everyone has the time to invest in reading the details on a dozen company websites. What you need is a quality transcription company at a price that fits.
Luckily, we have a shortcut. Here is our list of the best transcription companies in the UK, 2020 edition. This will give you a leg up when it comes to making the right choice. A little information can go a long way.
Types of UK Transcription Services
Before diving into the various Transcription Services, there are two pieces of context that you need to understand. First, automatic speech to text software solutions and human-based transcription are quite different when it comes to both cost and quality. This list will focus on human transcription services. If you want to learn more about this choice, read our guide to why human transcription services are worth the cost.
Second, like many industries, transcription companies use offshore workers, and the ‘location’ of a company does not actually tell you that much about the location of their workforce. There are certain regulatory liabilities (specifically related to the GDPR) that impact all UK-based companies to the benefit of clients. But, for security-conscious users of transcription services, it is worth looking for companies that actually keep their workforce local in order to access the highest possible assurances. For more information, check out our 8 signposts of a secure transcription service.
Secure, High Quality and Guaranteed Delivery Times.
BEST ⭐⭐⭐⭐⭐ 5/5
Take Note has a team of 600 UK-based transcribers and a offers guaranteed turnaround times and a minimum of 99% accuracy. Their significant investment in data security including a completely online process and the tightest compliance standards provides reassurance for clients. Take Note’s personal customer service is also a highlight, with clients being able to reach the account management team 7 days a week and even overnight. Their guaranteed delivery times from as quick as 3hrs also apply for any project of any size.
They also offer in-person onsite live notetaking services which can be ideal for company meetings or if an impartial third party is necessary. Another popular service that Take Note provides is the creation of closed captions and subtitles for online video content, so you can be sure you’re getting high-quality results if that’s a service you’re after.
• Instant Online Quotes.
• Very Strong Online Data Security.
• UK Based (UK Only Transcribers).
• Guaranteed Delivery Times.
• World-class customer service
On Time and Accurate Service.
Transcriptdivas.com was started by a typist, Andrew Dodson.
Offering 98% accuracy depending on the quality of the recording and a refund when files are returned late.
• US-Based (Offshore Transcribers).
• On-time promise.
• Accuracy promise.
• 14 day, “200% guarantee”.
Proven Track Record.
McGowan Transcripts is a transcription company founded way back in 1993, and has thrived ever since, becoming a popular transcription company in the UK for those looking for a traditional method. If they have space on the schedule they always aim for a 24-hour turnaround.
Once they have your email address they will set you up on the system and send you a link via email. Once a transcription project has been confirmed via email or telephone you can start uploading.
• UK Based (International Transcribers).
• Always aim for a 24-hour turnaround.
• Secure FTP upload via Global Lounge.
• Members of the MRS.
Cheap Offshore Transcription.
Cheap and fast turnarounds are what make GoTranscript a popular transcription company in the UK. Their offshore transcriber base of over 20,000 gives them the ability to complete orders quickly (If data security is not a concern as they do use transcribers across the world).
They also offer bulk-order discounts that make them an increasingly cost-effective solution the more audio you need transcribing.
• Scotland Based (Offshore Transcribers).
• Very Cheap.
• Transcription & Translation Services.
• Easy to get a Transcription job.
Experts Based in the UK.
Founded in 2008, Typeout are known for their fantastic customer service, which makes them a great choice if you are looking for a friendly transcription company.
They don’t boast the fastest turnaround times but their prices make up for it with some of the lowest in the industry. So if you have long lead times and are tight on budget, they are a good choice.
Efficient and Competitive.
For the past 6 years, London Transcription has been providing a range of transcription and proofreading services. Their focus being in healthcare, legal, education and media sectors.
This team of UK based typists are highly skilled at what they do which is what allows London Transcription to provide the quality service they have become known for. They are also another company that charges per minute which scales according to your required turnaround time.
UK Based company with Academic Credentials
Concentrating on interview and academic transcripts, UK transcription has a background that should place them high on your list if you are looking for a transcription company that falls into the above-mentioned categories.
Based in Brighton, they also do not outsource to any overseas transcribers to give the client peace of mind that the strictest security measures are in place.
Way With Words
Fun and Dedicated
At a higher price than the industry standard, Way with Words focuses on personalised projects, charging a flat fee regardless of accents, sound quality or the number of speakers.
They also offer custom transcriptions for clients that are using speech-to-text engines. Although this software can help with simple transcriptions, it’s not always accurate in settings with a larger number of speakers, but Way With Words can help to edit these transcriptions and make them more accurate.
Responsive and Secure with a Variety of Services.
Dictate2us have been running since 2006 and have a range of services focused around transcription and translation but also include interpretation, copy typing, proofreading, editing and voice-overs.
They take privacy & security seriously and have a good reputation for customer service. Definitely one to be considered should you be looking for a niche product in the transcription field.
Picking the Transcription Service That is Right For You
Finding the best transcription service for you starts with assessing your own needs. If you need something that is error-free, or have a complex/poor quality recording, you want to look for a company with a track record and industry-specific experience. You might even want to consider transcription companies that offer proofreading services.
If security is a high concern, you should look for transcription companies that don’t offshore their transcriptionists. But, there are benefits associated with all of the options mentioned here — that is why they made it on our list of the best UK transcription companies in 2020.
All in all, there’s a transcription company out there for everyone, you just need to know what your priorities are and then match them up with one of the companies mentioned here. After that, you simply need to pick one of the different types of transcription services offered by most of the companies on this list.
You have been learning about the best UK transcription services in 2020. If you have other questions about what transcription services offer and how to make the right choice when it comes to your transcripts, we have written an Ultimate Guide to Transcription Services just for you!