Best Transcription Companies in the UK, 2019 (Updated for 2020)
No one wants to use a sub-par option for anything. When it comes to finding the best transcription company in the UK, it is easier said than done. Most companies provide a lot of options. But, before you even get to those choices, you need to pick the right partner.
There is a lot at stake when it comes to selecting the right transcription company. You need to take into account security, the accuracy of the outcome and value for money. With a lot of audio, costs can pile up pretty quick, and not everyone has the time to invest in reading the details on a dozen company websites. What you need is a quality transcription company at a price that fits.
Luckily, we have a shortcut. Here is our list of the best transcription companies in the UK, 2020 edition. This will give you a leg up when it comes to making the right choice. A little information can go a long way.
Types of UK Transcription Companies
Before diving into the various Transcription Companies, there are two pieces of context that you need to understand. First, automatic speech to text software solutions and human-based transcription are quite different when it comes to both cost and quality. This list will focus on human transcription services. If you want to learn more about this choice, read our guide to why human transcription services are worth the cost.
Second, like many industries, transcription companies use offshore workers, and the ‘location’ of a company does not actually tell you that much about the location of their workforce. There are certain regulatory liabilities (specifically related to the GDPR) that impact all UK-based companies to the benefit of clients. But, for security-conscious users of transcription services, it is worth looking for companies that actually keep their workforce local in order to access the highest possible assurances. For more information, check out our 8 signposts of a secure transcription service.
Transcript Divas: On Time and Accurate Service
Transcript Divas was started by professional transcriber, Andrew Dodson, who has experience working with a variety of transcription companies. Their service is reliable and easy to use.
Their pricing is calculated by minute plus your required turnaround time., with a 24 hour turnaround costing you the most per minute at £1.40.
Offering 98% accuracy depending on the quality of the recording and 200% timeline guarantee, Transcript Divas are a good choice.
McGowan Transcriptions: Proven Track Record
McGowan Transcripts is a transcription company founded way back in 1993, and has thrived ever since, becoming a popular transcription company in the UK.
With stringent guidelines around confidentiality and a strict no third party subcontractors rule, these guys are a great option if traceability is your main concern.
GoTranscript: Large Order Specialists
Low rates and fast turnarounds are what make GoTranscript a popular transcription company in the UK. Their transcriber base of over 20,000 gives them the ability to complete large orders at an impressive pace.
So if you’re looking for a quick and cost-effective solution for a large quantity of audio files where security is not a concern as they do use transcriber across the world, these might be your guys. They also offer bulk-order discounts that make them an increasingly cost-effective solution the more audio you need transcribed.
TypeOut: Experts Based in the UK
Founded in 2008, Typeout are known for their fantastic customer service, paired with the fact they do all their transcription work inside the UK where security standards are very high, makes them a great choice if you are looking for a secure and friendly transcription company.
They don’t boast the fastest turnaround times but their prices make up for it with some of the lowest in the industry. So if you have long lead times and are tight on budget, they are a good choice.
London Transcription: Efficient and Competitive
For the past 6 years, London Transcription has been providing a range of transcription and proofreading services. Their focus being in healthcare, legal, education and media sectors.
This team of UK based typists are highly skilled at what they do which is what allows London Transcription to provide the quality service they have become known for. They are also another company that charges per minute which scales according to your required turnaround time.
UK Transcription: UK Based company with Academic Credentials
Concentrating on interview and academic transcripts, UK transcription has a background that should place them high on your list if you are looking for a transcription company that falls into the above-mentioned categories.
Based in Brighton, they also do not outsource to any overseas transcribers to give the client peace of mind that the strictest security measures are in place.
Way With Words: Fun and Dedicated
At a higher price than the industry standard, Way with Words focuses on personalised projects, charging a flat fee regardless of accents, sound quality or the number of speakers.
They also offer custom transcriptions for clients that are using speech-to-text engines. Although this software can help with simple transcriptions, it’s not always accurate in settings with a larger number of speakers, but Way With Words can help to edit these transcriptions and make them more accurate.
Dictate2us: Responsive and Secure with a Variety of Services
Dictate2us have been running since 2006 and have a range of services focused around transcription and translation but also include interpretation, copy typing, proofreading, editing and voice-overs.
They take privacy & security seriously and have a good reputation for customer service. Definitely one to be considered should you be looking for a niche product in the transcription field.
Take Note: Secure, High Quality and Guaranteed Delivery Times.
Take Note provides a team of 600 UK-based transcribers and 99% to 99.9% accuracy. Their investment in data security makes them the safest choice if security is a concern, making sure transcription users client data is controlled under the tightest compliance standards. Take Note’s personal customer service is also a highlight, with clients being able to reach the account management team 7 days a week and even overnight. They are also able to guarantee delivery times for any project of any size.
They also offer in-person live notetaking services which can be ideal for company meetings or if an impartial third party is necessary. Another popular service that Take Note provides is the creation of closed captions and subtitles for online video content, so you can be sure you’re getting high-quality results if that’s a service you’re after.
Picking the Transcription Company That is Right For You
Finding the best transcription company for you starts with assessing your own needs. If you need something that is error-free, or have a complex/poor quality recording, you want to look for a company with a track record and industry-specific experience. You might even want to consider transcription companies that offer proofreading services.
If security is a high concern, you should look for transcription companies that don’t offshore their transcriptionists. But, there are benefits associated with all of the options mentioned here — that is why they made it on our list of the best UK transcription companies in 2020.
All in all, there’s a transcription company out there for everyone, you just need to know what your priorities are and then match them up with one of the companies mentioned here. After that, you simply need to pick one of the different types of transcription services offered by most of the companies on this list.
You have been learning about the best UK transcription services in 2020. If you have other questions about what transcription services offer and how to make the right choice when it comes to your transcripts, we have written an Ultimate Guide to Transcription Services just for you!