Best Transcription Companies in the USA, 2019 (Updated for 2020)
When you need a transcript, you don’t necessarily have time to go through the pages of a dozen different companies to figure out which one is best for you. But, particularly if you have a lot of audio, getting a transcript made is no easy task. The costs accumulate pretty quick and you will end up with a lot of paper, making it quite hard to oversee edits or changes if you realise something went wrong. Although you want to get good value for money, picking a subpar company can put you in a bind that might take a long time to unwind. Having a little information will go a long way.
Luckily, we have put together a list of the best US transcription companies to give you a cheat sheet on how to make the best decision possible for your transcription needs. But, before we get started looking at different companies, there is one bit of information that you need to understand. There are two types of service these companies offer. Speech to text software and human transcription services are both called ‘transcription services’, they are really quite different things. Both will be included in this list, and some transcription companies offer both options simultaneously. But, you need to be careful and pick the company that actually fits your transcription needs.
For more details, check out our post on human transcription services vs. speech to text software. The long and short of it is that speech to text software is a lot cheaper but can deliver poorer quality transcription. If using software, you should always expect errors. For some circumstances, software solutions deliver a viable budget choice. Just keep the quality vs. cost ratio in mind when looking for a solution. It is hard to get an accurate transcription when using a software solution.
With that said, here are some of the transcription companies to keep an eye on when looking for high-quality transcription.
Scribie: Manual or Automated
Scribie stands out as a transcription company for offering both automatic (via speech to text software) and human-based transcription. This means that you can choose a faster and cheaper option if you want to or you can pay more to have a human do the work, all within the same company.
As most people will tell you, if quality is what you want, you need a human to do the work. The outcomes of human-based services are generally a lot better. But, if accuracy is not your main concern and your audio is clean and clear, Scribie’s automated transcription services might work for you.
GMR Transcription: A US Giant
GMR Transcription was founded in 2004 and has been considered one of the biggest and best transcription companies in the USA for quite some time. With editing and proofreading services available on top of their transcription services, GMR has a lot to offer.
The prices you pay for their transcription are not the cheapest, but they do have a reputation for quality. For audio files with up to two speakers, $1.25 is the standard price. But, it can rise if the audio is difficult or if more speakers are present. For this higher price, however, your transcript will be created by a US-based team of transcribers. This allows GMR to deliver higher data security guarantees than transcription companies that use offshore transcriptionists from areas where security laws are less stringent.
Tigerfish: A Trusted Name and Quick Results
Tigerfish claims to be the “most trusted name in transcription services” due to the number of clients and their experienced team of transcribers and editors. They also make sure that the formatting of any transcript meets your specific needs.
Where Tigerfish excels, however, is in quick turnaround times. Their ‘Tigerfish Air’ service makes a two-hour guarantee. So if time is of the essence, these may be a good choice.
However, they do not publically list their prices, leading us to expect that they will be on the higher end of the scale and fluctuate based on your specifics.
Temi: Simple Automated Transcription
If you want a clean and easy to understand automated transcription, in which there are no hidden charges or catches, Temi might be for you. The low price certainly can’t be ignored; they charge just $0.10 per minute of audio, no hidden fees, complex subscriptions or any other nonsense.
Of course, they aren’t able to offer all that simplicity while also offering complete accuracy. That’s why they’re very clear about delivering 90-95% accuracy. They also say that audio that is full of background noise, people talking over one another or very strong accents might not yield the best transcription outcomes — fundamentally, factors that hold true for all automated transcription companies.
Speechpad: A Fast Guaranteed Service
Speechpad sets itself apart by offering a 100% money-back guarantee with 24 hour turnarounds available. You simply upload your files to Speechpad and one of their 5000 transcribers will get to work on it right away. Speechpad is a trustworthy brand that allows you to expect satisfaction. This transcription company charges between $1 and $3 per minute depending on the turnaround time.
Trint: Secure and Automatic
Trint is an automatic transcription company that places a premium on security. They boast encrypted storage and transfer protocols. There’s a free trial you can sign up to, and after that, you can use their supercharged plan that costs £100 per month or a basic £36 per month plan. Or, you can pay by the hour if you prefer.
Transcription Panda: A Cheap and Slow Option
Transcription Panda is one of the newer transcription companies on our list. They have only been around since 2016, but in that short time, the business has grown a reputation for quality and is known to offer very strong human-based transcription. This transcription company will charge you $0.95 per minute of audio, with the downside of this price point being the longer than usual turnaround times of 7-10 business days.
Of course, you can make use of a faster service if you’re willing to pay for it. Their 24-hour transcription service costs $2.20 per minute of audio.
Take Note: Secure, Fast & Accurate
Take Note guarantee turnaround times for all projects and offer speeds from 12 hour to 7 day.
Specialising in high volume projects, Take Note’s service options have been designed with the end-user in mind with varying levels of detail available depending on the purpose of the desired transcript and final project budget constraints. As well as the option to remove umms, errs and false starts from their verbatim service, they also offer a great detailed notes service, which starts at £0.79 per minute. This will give you a refined version of the transcript where questions are condensed without changing the meaning, and any idle chatter or hesitations are removed completely. This is a far more efficient way of transcribing meetings because you only keep the necessary information and get rid of anything else. Not many transcription companies give you this option, so if you want efficient transcriptions that capture the basic information in an easy to digest format, Take Note are a great option.
So if you want secure, efficient transcriptions Take Note are a great option.
How to Make the Right Choice When it Comes to Transcription Companies
You can choose either human-based or automated services when you’re looking to get something transcribed. If you want the very best outcomes, you need to choose human transcription services. The reliability and accuracy they provide cannot be matched by the current software solutions on the market.
The crucial thing is that you find a service that delivers what you require and won’t fall short of your expectations or transcription needs. Automated services are not entirely without merit; for example, they’re cheap and fast. But, they won’t deliver quality if that is central to your desired outcome.
But, there are unique benefits to most of the companies on this list — that is why they are on the list in the first place. It’s clear that there’s a transcription company out there for everyone. What matters is that you find one that you feel will be best positioned to meet your needs and provide you with professional outcomes you can be happy with.
You have been reading about the best transcription companies in the USA for 2020. If you want to learn more about how to choose the right transcription service for you, including information about SSL encryption, legal transcription, medical transcription, average transcription service rates and more, we have written an Ultimate Guide to Transcription Services just for you!