How Does Transcription Work?
Our Transcription Service Explained
Getting your ideal transcript is simple and secure with our fully encrypted online portal. We work hard behind the scenes to ensure that it’s as quick, easy and convenient for you as possible.
Running a project or looking for a transcription partner for your business?
For your one-off projects, our online portal will show you how to get your ideal transcript in a few simple steps.
- Upload your file
- Choose your transcript type
- Customise the output
If you have large volumes and require transcripts on a regular basis, get in touch to get the best prices and discuss efficient ways to integrate our service into your workflows, including our REST API.
Choice of payment options
As part of the checkout process, you can choose to pay as you go by card or apply for a business account.
If your company has an account, simply login to upload new content and access existing projects.
How to get started
Upload your file
Start by simply uploading your audio or video file to our fully encrypted online portal.
Our portal makes it hassle-free for you to send and receive your files, all within a secure environment to ensure your data is safe.
If you don’t have your file yet, you can get an instant quote instead.
Choose the transcription type that's right for you
We have a range of transcription types available to suit your project.
Intelligent Verbatim - ideal for research projects with respondents’ answers word for word, but questions and off-topic conversation summarised for your convenience.
Verbatim - the classic option when you need word for word detail.
Captions - the perfect SRT format when you need captions for your video content
Examples - Captions, Intelligent Verbatim, Verbatim.
Closed Captions Example
Intelligent Verbatim Example
In a hurry?
Urgent deadlines don’t mean you can scrimp on quality. All turnaround times come with the same 99% accuracy guarantees included.
Just select when you need your transcription back by from the available options.
Get peace of mind that you’ll receive the perfect transcript when you need it.
Customise your service
Our range of additional services allow you to customise your transcript so you only pay for what you need. Simply select the services you’d like to add.
Multiple speakers? - you can add speaker ID and timestamps for speaker changes to help you keep track of the conversation.
Technical content? - let us know if your content contains significant medical, legal, technical, or industry-specific terms so we can get it right first time.
Accuracy critical? - when our standard 99% accuracy guarantee won’t cut it, select double proofreading for 99.9% accuracy, ideal for content you want to publish.
Analysing your content? - Fast-track your way to the richest content by selecting the ‘highlighted quotes’ option.
Anonymisation? - Removal of respondents' personally-identifying information, perfect for GDPR compliance.
US English? - Receive the same great service but with US English spelling, ideal if you want to match the origin of your content or if US English is used within your organisation.
Sit back and relax (or tick some jobs off your to-do list) while we do our thing
We have scoured the country to assemble our very own elite team of 800+ transcribers from all over the UK. Your dedicated project manager will handpick your transcriber according to your needs.
We know you may be dealing with sensitive, confidential or personal data so only people directly working on your project will have access to your files.
Armed with state of the art software, our transcribers are fully equipped and ready to take on orders of all kinds and sizes.
We have built our business (and reputation) on quality.
As well as training our team of transcribers to the highest standards, we also have a rigorous review process. This guarantees that you get a high-quality and fully accurate transcript that’s delivered on time. Every time.
Just get in touch. We're available to chat (online or by phone), 7 days a week, 8am-10pm (UK).