Market Research Transcription Services 

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The UK’s Best Market Research Transcription Service

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We understand the ever-changing world of market research and help thousands of market research agencies capture their fieldwork concisely and extract the key insights quickly. 

We bring transcription services you can trust to the world of market research. With guaranteed accuracy, guaranteed turnaround times and a passion for quality and customer service, trust Take Note to help make the most of your research.

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Take a look at what our services can do for you

We’ve been serving the research industry since 2006. We honed our craft on a balanced diet of fast-paced, high octane, multi-speaker focus groups. In the years since we’ve helped legions of research agencies condense hours of audio and video data into a wide range of readily accessible transcriptions.

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Accuracy guaranteed

Your research data is too important to entrust to a machine. Our team of talented UK based transcribers work tirelessly to assure at least  99% accuracy in every transcript.

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Incredible value

With prices starting at just 79 pence per minute, you can always be assured of outstanding value for money!

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You can trust Take Note with your data

We are fully compliant with all UK Data Protection laws as well as being ISO accredited and GDPR compliant. We take your data security and confidentiality incredibly seriously and only the people managing or transcribing your content have access to it.

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Volume is never an issue for us!

With a 600 strong team of transcribers all over the UK, we’re confident that we can offer turnarounds to fit your needs and schedule.

We can offer same-day or overnight transcription, even for high-volume jobs and our turnaround times applies 24 hours per day 7 days per week.

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Your transcription, your way

Whether you need detailed notes with questions summarised and chit-chat removed or full verbatim transcripts with every “umm” and “err” included, our services are tailored to suit your unique needs.

With our Transcription app, it couldn't be easier to record your meetings and manage your transcription. Simply press a button to record a high-quality audio file and send it to us for transcription from within the app.

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Key use cases

Our services lend themselves extremely well to a range of research purposes.

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Interviews

Harness interview data

Our Interview Transcription services make research interviews easier to parse and mine for key information.

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Product Mapping

We help you gain that competitive edge

We help you to tame large volumes of qualitative data to give your products the edge over your competitors.

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Focus groups

Bring the focus back

Our transcriptions help you eliminate irrelevant chatter and cut to the data that matters.

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User Testing

Utilise user insights

Condense hours of user testing data into concise and usable notes.

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Services designed with your needs in mind

We’ve been servicing the needs of the research industry since day one. We’ve developed a raft of services ideally suited to its needs:

Verbatim

Capture every word with complete accuracy thanks to our Verbatim Transcripts. We also offer optional extras like speaker identification, notes on speaker delivery and timestamps.

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Detailed Notes

Our Detailed Notes allow you to condense lengthy transcripts into a much more usable and parsable format.

Examples - Captions, Verbatim, Detailed Notes

Professional Minute & Note Taking Services

Need us on-site to take minute notes? No problem! Our discreet and professional typists arrive on-site 20 minutes ahead of your event with everything they need and guarantee speeds of at least 100 WPM.

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What our clients think

Expedia logo

I would like to publicly declare my love for Takenote. They have great people and a wonderful staff who work with you to develop great transcripts. Very fast, thorough and professional. A must-have tool for serious video marketers and SEO practitioners.

The academy of midical languages logo

Very professional and excellent service. Will continue to use for our note-taking!

Kcl logo

We were extremely happy and impressed with the quality of the transcripts. Take Note provide reliable, professional and efficient services. They also give excellent support to their customers throughout every step of the process. Their online system is intuitive and easy to use, which allows to upload files within minutes. We will continue using their services without a doubt! Thank you.

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Take Note offered a highly professional service that was fast, efficient, and of a high standard. They were exceptionally quick in their communication, which was key in achieving the results we needed. Many thanks, look forward to working with your team again.

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I recently used Take Note for transcribing a series of focus groups and would highly recommend them. The transcriptions were to a good quality and were turned around very quickly. The Take Note portal was very easy to navigate and it was clear when my transcriptions were ready. I particularly like the Quote Generator function, which makes it really easy to play around with functions and costs. I also found everyone at Take Note to be really helpful and quick to respond. I had an issue with video files being too large to upload to the portal. After contacting Take Note, someone helped me with compressing the file so it could be uploaded.

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I work for a research company and Take Note supply us with transcribtions for: audio calls, online focus groups, face-to-face focus groups etc. They work very efficiently and I've always had great service from all the members of their team. I would **highly recommend** this company to anyone looking for really fast transcribing turn-arounds. Thanks for all your help!

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Speedy, accurate transcriptions with great customer service. Totally recommend.

Ingenious growth logo

What a great service from end to end! The online portal to upload the files was simple and clear and the delivery time was really quick too. The quality of the output was top-notch - even with some "testing" content to be captured. Take Note are now my #1 supplier of choice for typing services. Thank you!

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I just wanted to extend a big thank you for the quality of work produced – please see below for some great feedback from one of my most senior colleagues here. Really high praise and makes me look good to have such great suppliers so THANK YOU! Please can you contact the transcriber and say how great these transcripts are. Not sure if they ever get thanks, probably only complaints, but these are really fabulous and hugely helpful in their richness. The transcriber has really captured the rhythm of language and so the spirit of the group, not just what they said. Excellent work. Like to give credit where it’s due.

Hps

We use Take Notes services regularly and are always completely satisfied with the level of service we receive. The note takers are friendly and professional and the notes are always of a high quality standard and delivered in a timely fashion. A joy to work with!

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I have been genuinely impressed by the level of service offered by Take Note. From the moment I first contacted them for a quote, they have been friendly, helpful, and proactive. All of my queries have been answered quickly and fully, and they have been very accommodating of the needs relating to our project. I heartily recommend Take Note, and will certainly be using them for future transcription work that I and my colleagues need.

Fizz bang pop logo

Professional, friendly and most importantly, high quality. The project is managed from start to finish, and there is always help on hand if you have any questions. I am looking forward to working with the team again.

Brain value logo

Portail intuitive, easy to access, easy to use, fast & efficient upload, fast & efficient quote system, a great choice of services, high quality complete notes, good quality service received. Great team to work with, patient, pro-ac

Pixel bin

Very professional, very quick turn around and speedy communication. Would highly recommend.

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Take Note have always been my first choice when booking live note-taking or transcriptions for my clients. Take Note are really responsive to requests and have never let me down. All of my clients are really happy with the transcriptions/note-taking we have had. Also costs are very reasonable. Excellent and would thoroughly recommend. Lucy - Source Fieldwork

The nursery

Take Note are absolutely brilliant. Always seem to deliver quicker than they say they would. Good customer service too. I called them with a query and they were both friendly and helpful

Acacia avenue logo

Take Note have been my go to agency for transcription ever since I began working at Acacia Avenue. I've been offered free trials from various other transcription agencies, and I'm yet to experience a portal that's as user friendly and streamlined. Our contacts do a brilliant jobs of managing our requests too. Highly recommended.

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I am undertaking a doctorate and I used Take Note for transcription of my interviews (8 in total - due to upload another 2 this week). The Take Note dashboard is very comprehensive compared to others that I have used, but most of all it is very user friendly and there is help on hand should you need it. The price is VERY reasonable - compared to other transcription services that I have used in the past. The quality of the manuscripts is excellent, and they are available for downloading in different formats. I have and will be using them again! I used Take Note again, for further interview transcriptions - again, they were efficient and provided an excellent service! And VERY reasonably priced too! I have recommended the service to a colleague who is also undertaking doctoral study - and she has also used the service! (and is very happy with Take Note!)

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We have used Take Note over the past 3+ years, and they have produced over 1,000 hours worth of transcripts for us (over 10,000 A4 pages). Some of the recordings were difficult, and the content specialised. Over that time, the staff has proven to be professional, easy to work with and quick to adjust according to our specifications. Couldn't say enough good about them or rate them more highly. You won't be disappointed if you choose them for your transcription work.

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The company I work for has been using Take Note for a number of years and in the 4 and a half years I've worked here, I have dealt with them on a regular basis. I can honestly say they have never let us down! Any time of day (or evening) I will receive a prompt response- with the answer always being 'of course we can help and meet your deadline.' The staff are so friendly in emails and on the phone and yet always professional- you know you're in capable hands.

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Take Note are always incredibly professional, swift and friendly. My go to service for quick turnaround transcriptions for MTV and Comedy Central.

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Take Note are really helpful and responsive and always turn around transcripts really quickly (good communicators too)

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I have TakeNotes services on numerous occasions now and they have always done a wonderful job every time. It was on time, completed at a really high use-able, clear standard and the cutting down of the unnecessary parts of the transcript were really successful and saved a lot of my time. You can see that the person transcribing has a high level of understanding of the purpose of the transcription. Thanks so much

The research house logo

Take Note are our go-to company for all of our transcript needs for over 5 years now. Their transcripts are high quality and accurate. The portal to upload audio is very easy to use and so handy to login into to see the stage our transcripts are. We also use Take Note for Notetaking and their note takers arrive promptly, smartly dressed and ready to work. We have great feedback from our clients, and of course the TN team are lovely to work with too. Highly recommend.

Little wing

I couldn't be happier with TakeNote - friendly efficient service, really reasonably priced, with excellent note takers who deliver accurate transcripts at seriously impressive speed (first thing the morning after a late evening of note taking).

Cfe research logo

Takenote offer a range of transcription services to suit differing needs. They are extremely responsive to queries and have an efficient online portal to upload recordings and download transcripts. I would highly recommend their services 🙂

Ppl insights logo

I contacted Takenote via the chat on the website. Lucy was really helpful and gave me quotes really quickly for a few different options. Once my client approved the costs the set up on the online portal was done in minutes where I then uploaded everything ready to be transcribed. Although I only paid for turnaround in 7 days I started receving completed transcriptions back the next day. The quality of them was great and the support via email and the chat was great, everyone was really friendly and helpful. I was also surprised at just how good the price was for 40 transcribed videos! I wouldn't go anywhere else after this.

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Take Note have been a great find! Their team was so helpful, responding very quickly - and the process of uploading files to their portal is simple, and clear. The transcriptions were very accurate … and these were supplied ahead of the 48 hours turnaround time too! So all round, I'd highly recommend them

Kantar logo

Service is fantastic, even though i quite often book VERY last minute they do everything they can to help me out. Transcripts are always good quality and note takers at f/w always do a great job. Would highly recommend

Polar insight logo

Take Note provide very high quality transcription. I've used them many times for both the 24 hour and 48 hour turnaround services. The transcripts have been returned earlier than expected and are always accurate. The portal is easy to use in terms of uploading audio files, and inviting colleagues/clients to read and download the transcripts. The staff are always quick to respond and very helpful whenever I've had queries. I'd recommend them to any market or social research agency who needs good quality transcripts, quickly.