Public Sector Transcription Services
The UK’s Best Transcription Service for Charities & Government
Looking for transcription services that also offer outstanding value and quality? Who says you can’t have the best of both worlds?
We offer secure, affordable and accurate transcription services you can trust for Non-Profit Organisations and Local Government bodies. With a range of services including Audio Transcription, Video Transcription and Live Note Taking our services are as diverse as your needs.
Take a look at what our services can do for you
Since we first started out back in 2006 we’ve been passionate about bringing a range of affordable transcription services to the public sector. Our combination of experience, talent, commitment to quality and diverse range of services, keep our customers in the public sector coming back time after time.
Affordable and scalable services
We understand the importance of prudence when spending public or donors’ money. That’s why we focus on offering exceptional value for money with transcription services starting at just 79p per minute.
Our services can be scaled to suit your needs, and because you pay by the minute, you know that you’ll never waste a penny on redundant or unnecessary services.
It goes without saying that you’ll find no hidden extras in our pricing structures.
Quality and accuracy are our passion
While we do all that we can to keep our services affordable, we don’t see that as any reason to let our high standards slip!
Our talented team of 600 UK-based transcribers guarantee at least 99% accuracy, even for transcripts heavy on jargon and complex language.
We have flexible time frames to keep up with even the most challenging deadlines.
Discretion, compliance and confidentiality
We take Data Protection as seriously as you do! Our portal is 100% secure and we are fully GDPR and UK Data Protection Law compliant as well as being ISO certified. For your peace of mind, all of our transcribers have signed strict Non Disclosure Agreements (NDA)
Services to suit a range of needs
Our services are as flexible as you need them to be. Take a look at the wealth of services we offer to the public sector:
We offer verbatim transcripts which offer an accurate word-for-word account of your audio file. We can cut out distracting “umm”s, “err”s, repetitions and false starts for your convenience and ease of use. Or, if you prefer, we can leave these in and even add notes on speaker delivery. We also offer optional extras like timestamps and speaker identification.
Our most affordable service delivers a shorter transcript with the fat trimmed off. We keep all the important information you need and trim away off-topic small talk and filler words.
Examples - Captions, Verbatim, Detailed Notes
Closed Captions Example
Detailed Notes Example
Key Use Cases
We understand that the needs of the public sector are highly diverse. Which is why our range of transcription services is just as diverse and tailored to your needs.
Harness your interview data
Interviews are common practice across the public sector. But a raw audio interview can be hard to parse for key information. Make them more accessible with our interview transcripts.
Meetings and seminars
The data that drives strategy
Like the private sector, the public sector relies on meetings and seminars to drive change and boost operational efficiency. Our transcripts make the data from meetings easier to access and implement. We can even take live notes on the premises, too!
Add value to your voice notes
Many professionals and executives working in charities and government bodies rely on dictation. But voice notes aren’t always accessible in their raw form. Our flexible transcription services allow you to get to the data you need, making voice notes more useful to you.
How it works
It’s quick and easy to take advantage of our complete set of transcription services.
Upload your file with full security assured. You can upload via:
- Our website
- Our iOS app
- Our API
Choose your service
Select your transcription options, turnaround time and whether you’d like to pay as you go or complete our simple account form and place your order.
We do our thing
Our project team will assign one of our highly skilled UK-based transcribers to complete the highest quality transcript in the timeframe you selected.
Receive your transcripts
You will receive a secure link to download your on-time, accurate transcripts in the format you require.
Wouldn’t it be more cost-effective to use an automated service?
We appreciate that automated Speech to Text services might be appealing to budget-conscious charities or government bodies. Nobody likes to spend other people’s money recklessly. But these services can be a false economy as they tend to struggle with accuracy. Automated services are at best 85% accurate. When jargon, technical language or less than perfect audio are thrown into the mix it may be considerably less.
Our audio contains sensitive data. What Data Protection assurances do you offer?
We take your data extremely seriously. We are fully compliant with all UK Data Protection laws including GDPR. We are also ISO accredited with ISO 27001 and 9001 certificates. We can also commit to an NDA for your peace of mind.
How quickly can I expect my transcript?
Our turnarounds are completely flexible to better suit your needs. We offer 12 hour, 24 hour 48 hour or 7 day turnarounds.