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" Transcription Services "

Transcription that is accurate, secure and on time

automatic speech recognition

We don’t believe in “one size fits all” solutions. We believe in providing a range of high-quality transcription services you can trust. These are tailored to suit the individual needs of our customers. If you’re looking for a professional transcription service in the UK, we’re certain that we can help, whatever your needs.

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"Not sure what service matches your requirements?"

At Take Note, we understand that everyone’s needs are slightly different. We work hard to match the right service to each and every customer. If you’re not quite sure which of our audio, video, or live transcription services you need, use our service selector. 

This will allow you to compare our services. However, if you’d like to talk to a member of our team in person please don’t hesitate to get in touch over the phone, email, or via live chat.

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Audio Transcription

Audio & Video

We have a range of audio transcription services you can trust. These include Verbatim or Intelligent Verbatim. So you can choose the right service to convert your audio or video files to text.

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From: £1.09

per minute

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Captions and Subtitles

Video Files

Our Closed Captions and Subtitling services range from timecoded transcripts of your videos, in SRT format, through to us completing the whole process and providing a production-ready version of your video with captions. ​

From: £1.42

per minute

Left transcription services live note taking

Live Minute & Notetaking

Remote or On-Site

Professional, discreet notetakers attend your discussion, meeting or event. Full draft available immediately after, final checked version 9am next day. Notetakers have their own laptop and type at >100 Words Per Min.

From: £85

per hour


Audio Transcription

What's included - Verbatim

Our Verbatim service delivers a full word-for-word transcript of your audio file in its entirety. While all the “umms”, “errs”, false starts, “likes”, “kind of” and “y’know” are removed (as standard), we leave in off-topic small talk and other deviations. This makes for a longer transcript that is rich in all of the important and non-important detail. Perfect for legal recording or situations where the text is being specifically analysed for emotion, hesitance or uncertainty.

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Right transcription services detailed notes
Left transcription services verbatim

What's included - Intelligent Verbatim

Spoken language isn’t always at its most efficient when written down. It can take detours that are more distracting when reading than when listening. If you need to further accelerate the review process, Intelligent Verbatim transcripts take additional steps by removing off-topic chit-chat and summarising interview questions. So you enjoy richly detailed but easy to follow notes that extract the real value. Perfect for transcribing interviews and focus groups but can be used for any meeting where every word spoken isn’t necessary.

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Examples - Captions, Intelligent Verbatim, Verbatim.


Customise your transcript

We offer an extensive range of additional service allowing you to customise your transcript to your exact requirements. Simply make the relevant selections when you upload your file or get a quote.

Multiple speakers

Let us know how many different people contribute to the discussion. Make the conversation easier to follow by choosing timestamps for every speaker and speaker identification.

Timestamps every speaker

Includes an accurate timestamp each time the speaker changes within your Verbatim or Detailed Notes transcript.

Speaker Identification

Each speaker named or uniquely identified before their speech. Available for Verbatim, Detailed Notes and Captions.

Anonymisation Service

Removal of respondents' personally-identifying information, perfect for GDPR compliance. If Speaker Identification is also selected, respondents will be identified with a unique ID, rather than by name. Available for Detailed Notes & Verbatim transcripts.

US English

As standard, our transcripts are returned in British English. Select this option to use US English instead to either match the origin or your content or to reflect the language used within your organisation. Available across the range of transcription outputs. 

Include Ums and Errs

Add this option to your Verbatim transcript when you need a full account of everything that is uttered. You’ll receive a text output of every spoken word, including all the ums, errs, hesitations and repetitions. 

Technical content

Choose this option if your content contains significant medical, legal, technical, or industry-specific terms to ensure they can be captured accurately by specialist transcribers. Available across the range of transcription options.

Highlighted quotes

Speed up the review process of your Detailed Notes transcript with the richest quotes highlighted in yellow for you. The service has been designed to help you easily scan the transcript and identify the nuggets of insight.

Double proofreading

All our transcripts come with a 99% accuracy guarantee. Our optional double proofreading service will take that guarantee to 99.9%, ideal for transcripts that you plan to publish, or those that contain heavy technical terminology. Available across all the transcription types.

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Captioning and Subtitles

We use a mixture of high-quality human transcription and speech recognition technology to create cost-effective captions.

A human transcriber creates a word for word transcript which is then run through speech recognition software to help with the alignment of the text in preparation for burning into your video. Whilst you will want to carry out a 'production' edit to finalise the automated alignment, our human transcribers ensure the text is at least 99% accurate, something that cannot be achieved with pure speech recognition technology solutions.

We offer both per-word timecoding in an XML file, or captions in SRT file; the most common captions format and compatible with a wide range of video platforms and players.


The timecoding is most accurate and works best for recordings with clear audio and speech.

Included as standard:

  • Formatted transcripts, alongside XML and SRT captions.
  • Speaker differentiation in files with 3 speakers or less
  • Male/Female speaker differentiation for groups of 4 or more speakers
  • Option to download SRT with or without speaker labels
  • Take Note’s 99% accuracy guarantee for transcription. Timecoding accuracy will primarily depend on the quality of the audio.
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How it works

It’s quick and easy to take advantage of our complete set of transcription services.

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Simply Upload

Upload your file with full security assured.
You can simply upload via:​

- ​Our website​
- Our API

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Choose your service

Select your transcription options, turnaround time and whether you’d like to pay as you go or complete our simple account form and place your order. ​

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We do our thing

Our project team will assign one of our highly skilled UK-based transcribers to complete the highest quality transcript in the timeframe you selected.​

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Receive your transcripts​

You will receive a secure link to download your on-time, accurate transcripts in the format you require.​


Live Notetaking

Professional, discreet notetakers will attend your discussion, meeting or event. 

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When do I get my transcript?

Who says you need to sacrifice speed for accuracy? We offer a variety of flexible turnaround times to suit your needs and circumstances. For each of our audio & video transcription services, customers can choose between 12 hour, 24 hour, 48 hour and 7-day turnarounds.  These turnaround time are guaranteed 24 hours a day, 7 days per week.

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What our clients think

Expedia logo

I would like to publicly declare my love for Takenote. They have great people and a wonderful staff who work with you to develop great transcripts. Very fast, thorough and professional. A must-have tool for serious video marketers and SEO practitioners.

The academy of midical languages logo

Very professional and excellent service. Will continue to use for our note-taking!

Kcl logo

We were extremely happy and impressed with the quality of the transcripts. Take Note provide reliable, professional and efficient services. They also give excellent support to their customers throughout every step of the process. Their online system is intuitive and easy to use, which allows to upload files within minutes. We will continue using their services without a doubt! Thank you.

Ipsos logo

Take Note offered a highly professional service that was fast, efficient, and of a high standard. They were exceptionally quick in their communication, which was key in achieving the results we needed. Many thanks, look forward to working with your team again.

Bmg logo

I recently used Take Note for transcribing a series of focus groups and would highly recommend them. The transcriptions were to a good quality and were turned around very quickly. The Take Note portal was very easy to navigate and it was clear when my transcriptions were ready. I particularly like the Quote Generator function, which makes it really easy to play around with functions and costs. I also found everyone at Take Note to be really helpful and quick to respond. I had an issue with video files being too large to upload to the portal. After contacting Take Note, someone helped me with compressing the file so it could be uploaded.

Yougov logo

I work for a research company and Take Note supply us with transcribtions for: audio calls, online focus groups, face-to-face focus groups etc. They work very efficiently and I've always had great service from all the members of their team. I would **highly recommend** this company to anyone looking for really fast transcribing turn-arounds. Thanks for all your help!

The telegraph logo

Speedy, accurate transcriptions with great customer service. Totally recommend.

Ingenious growth logo

What a great service from end to end! The online portal to upload the files was simple and clear and the delivery time was really quick too. The quality of the output was top-notch - even with some "testing" content to be captured. Take Note are now my #1 supplier of choice for typing services. Thank you!

Truth logo

I just wanted to extend a big thank you for the quality of work produced – please see below for some great feedback from one of my most senior colleagues here. Really high praise and makes me look good to have such great suppliers so THANK YOU! Please can you contact the transcriber and say how great these transcripts are. Not sure if they ever get thanks, probably only complaints, but these are really fabulous and hugely helpful in their richness. The transcriber has really captured the rhythm of language and so the spirit of the group, not just what they said. Excellent work. Like to give credit where it’s due.


We use Take Notes services regularly and are always completely satisfied with the level of service we receive. The note takers are friendly and professional and the notes are always of a high quality standard and delivered in a timely fashion. A joy to work with!

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I have been genuinely impressed by the level of service offered by Take Note. From the moment I first contacted them for a quote, they have been friendly, helpful, and proactive. All of my queries have been answered quickly and fully, and they have been very accommodating of the needs relating to our project. I heartily recommend Take Note, and will certainly be using them for future transcription work that I and my colleagues need.

Fizz bang pop logo

Professional, friendly and most importantly, high quality. The project is managed from start to finish, and there is always help on hand if you have any questions. I am looking forward to working with the team again.

Brain value logo

Portail intuitive, easy to access, easy to use, fast & efficient upload, fast & efficient quote system, a great choice of services, high quality complete notes, good quality service received. Great team to work with, patient, pro-ac

Pixel bin

Very professional, very quick turn around and speedy communication. Would highly recommend.

Source fieldwork logo logo

Take Note have always been my first choice when booking live note-taking or transcriptions for my clients. Take Note are really responsive to requests and have never let me down. All of my clients are really happy with the transcriptions/note-taking we have had. Also costs are very reasonable. Excellent and would thoroughly recommend. Lucy - Source Fieldwork

The nursery

Take Note are absolutely brilliant. Always seem to deliver quicker than they say they would. Good customer service too. I called them with a query and they were both friendly and helpful

Acacia avenue logo

Take Note have been my go to agency for transcription ever since I began working at Acacia Avenue. I've been offered free trials from various other transcription agencies, and I'm yet to experience a portal that's as user friendly and streamlined. Our contacts do a brilliant jobs of managing our requests too. Highly recommended.

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I am undertaking a doctorate and I used Take Note for transcription of my interviews (8 in total - due to upload another 2 this week). The Take Note dashboard is very comprehensive compared to others that I have used, but most of all it is very user friendly and there is help on hand should you need it. The price is VERY reasonable - compared to other transcription services that I have used in the past. The quality of the manuscripts is excellent, and they are available for downloading in different formats. I have and will be using them again! I used Take Note again, for further interview transcriptions - again, they were efficient and provided an excellent service! And VERY reasonably priced too! I have recommended the service to a colleague who is also undertaking doctoral study - and she has also used the service! (and is very happy with Take Note!)

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We have used Take Note over the past 3+ years, and they have produced over 1,000 hours worth of transcripts for us (over 10,000 A4 pages). Some of the recordings were difficult, and the content specialised. Over that time, the staff has proven to be professional, easy to work with and quick to adjust according to our specifications. Couldn't say enough good about them or rate them more highly. You won't be disappointed if you choose them for your transcription work.

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The company I work for has been using Take Note for a number of years and in the 4 and a half years I've worked here, I have dealt with them on a regular basis. I can honestly say they have never let us down! Any time of day (or evening) I will receive a prompt response- with the answer always being 'of course we can help and meet your deadline.' The staff are so friendly in emails and on the phone and yet always professional- you know you're in capable hands.

Viacom logo

Take Note are always incredibly professional, swift and friendly. My go to service for quick turnaround transcriptions for MTV and Comedy Central.

Cabinet office logo

Take Note are really helpful and responsive and always turn around transcripts really quickly (good communicators too)

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I have TakeNotes services on numerous occasions now and they have always done a wonderful job every time. It was on time, completed at a really high use-able, clear standard and the cutting down of the unnecessary parts of the transcript were really successful and saved a lot of my time. You can see that the person transcribing has a high level of understanding of the purpose of the transcription. Thanks so much

The research house logo

Take Note are our go-to company for all of our transcript needs for over 5 years now. Their transcripts are high quality and accurate. The portal to upload audio is very easy to use and so handy to login into to see the stage our transcripts are. We also use Take Note for Notetaking and their note takers arrive promptly, smartly dressed and ready to work. We have great feedback from our clients, and of course the TN team are lovely to work with too. Highly recommend.

Little wing

I couldn't be happier with TakeNote - friendly efficient service, really reasonably priced, with excellent note takers who deliver accurate transcripts at seriously impressive speed (first thing the morning after a late evening of note taking).

Cfe research logo

Takenote offer a range of transcription services to suit differing needs. They are extremely responsive to queries and have an efficient online portal to upload recordings and download transcripts. I would highly recommend their services 🙂

Ppl insights logo

I contacted Takenote via the chat on the website. Lucy was really helpful and gave me quotes really quickly for a few different options. Once my client approved the costs the set up on the online portal was done in minutes where I then uploaded everything ready to be transcribed. Although I only paid for turnaround in 7 days I started receving completed transcriptions back the next day. The quality of them was great and the support via email and the chat was great, everyone was really friendly and helpful. I was also surprised at just how good the price was for 40 transcribed videos! I wouldn't go anywhere else after this.

Plum films logo

Take Note have been a great find! Their team was so helpful, responding very quickly - and the process of uploading files to their portal is simple, and clear. The transcriptions were very accurate … and these were supplied ahead of the 48 hours turnaround time too! So all round, I'd highly recommend them

Kantar logo

Service is fantastic, even though i quite often book VERY last minute they do everything they can to help me out. Transcripts are always good quality and note takers at f/w always do a great job. Would highly recommend

Polar insight logo

Take Note provide very high quality transcription. I've used them many times for both the 24 hour and 48 hour turnaround services. The transcripts have been returned earlier than expected and are always accurate. The portal is easy to use in terms of uploading audio files, and inviting colleagues/clients to read and download the transcripts. The staff are always quick to respond and very helpful whenever I've had queries. I'd recommend them to any market or social research agency who needs good quality transcripts, quickly.