The 5 Must-Haves For Secure Transcription

Left enterprise security peach

When you need a transcript your focus will understandably be on the accuracy and speed of the output, and the subsequent cost.  But security has become priority number 1 in order to protect you, your clients, and participants. Business transcripts typically include sensitive information, confidential or personal content – information that you need to keep…

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Take Note Win ‘Best Support Services’ at the MRS Oppies

MRS Oppies Best Support Services Winner

We’re chuffed to bits that we’ve been named the ‘Best Support Services’ at the 2021 MRS Operations Awards – affectionately known as the Oppies! If you’re not familiar with the awards, they’re annual honours designed to celebrate the operations professionals providing solutions to the Market Research sector, hosted by the Market Research Society (MRS) here…

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US English Added to Extensive Suite of Transcription Services

Shelf with UK and US flag boxes on it and a dictionary

Howdy! We’ve got some exciting news to share with you all. US English is now part of our extensive range of customisation options for all your video or audio transcription services. You can request US English spelling across the full range of transcript types, including Verbatim, Detailed Notes (our unique condensed transcript for fast and…

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MRS Operations Awards Finalists 2021

MRS Oppies Finalists Badge with image of award

Let’s start with a bit of background…The Market Research Society Operations Awards are annual awards designed to celebrate the operations professionals in the sector – Hurrah! If we’re honest, operations can get a bit overlooked but they are vital to the research industry running smoothly, so it’s wonderful to see some awards dedicated to them.…

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GDPR 3 Years On – What You Need To Know About Data Protection and Working With Third-Parties

Padlock and GDPR on a technology background

On May 25th 2018, the GDPR came into effect and changed how our data is stored, processed, managed and used. It created new individual rights over personal data, required businesses to implement more strenuous protections, clearly defined responsibilities and liabilities for data protection, and made the documentation of breaches mandatory. GDPR Update 2021 Three years on,…

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Video Research Platforms for Market Researchers 2021

Person taking notes in front on a video interview

What are the leading Video Research Platforms in 2021?  Video has been used in qualitative research for many years. Recording focus groups or interviews are commonplace and it’s a trend that continues to grow. The advancements in technology and the ability to capture video content anywhere, at any time, has spurred the uptake of feedback…

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Do You Know Anonymisation from Pseudonymisation?

Anonymisation headshot

Anonymisation is a term that we’re all pretty familiar with. However, in the context of data security and compliance, anonymisation has a specific definition. You may find out that data you thought was anonymous, actually has just been through a process of pseudonymisation. As the name suggests, this isn’t the real deal, it’s an imitation.…

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Human Transcription Services vs. ASR: Which is Right for You?

ranscription Decision Tree Landscape

Human Transcription Services vs. Automatic Speech Recognition (ASR): Which is Right for You?   If you need a transcript and you have ruled out doing the transcription yourself (smart choice, by the way), there are 2 main types of transcription to choose from. Firstly, you have human transcription services where real people, i.e. a professional…

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