The 5 Must-Haves For Secure Transcription

Left enterprise security peach

When you need a transcript your focus will understandably be on the accuracy and speed of the output, and the subsequent cost.  But security has become priority number 1 in order to protect you, your clients, and participants. Business transcripts typically include sensitive information, confidential or personal content – information that you need to keep…

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GDPR 3 Years On – What You Need To Know About Data Protection and Working With Third-Parties

Padlock and GDPR on a technology background

On May 25th 2018, the GDPR came into effect and changed how our data is stored, processed, managed and used. It created new individual rights over personal data, required businesses to implement more strenuous protections, clearly defined responsibilities and liabilities for data protection, and made the documentation of breaches mandatory. GDPR Update 2021 Three years on,…

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Everything You Need to Know About Recording Phone Calls

a phone in an office

They say that knowledge is power. But in the business world, information is power. Your data, and how it’s interpreted and applied, is crucial for strategic decision making. To get the most out of their data, businesses understand the importance of identifying the right KPIs to achieve specific strategic goals. They also know that useful…

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